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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Leave us a review

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What our customers say about us...

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Anna Turley

October 25, 2026

5 out of 5 rating by Anna Turley
"Agent was personable, professional, and explained everything to my satisfaction!"
We responded:
"Thank you for leaving a Google Review. We appreciate your business and if there is anything we can do for you - please call the office. Have a good day!"
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Becky Garloff

October 22, 2026

5 out of 5 rating by Becky Garloff
"A very pleasant man, knew what he was talking about. And I singed up for renter's insurance."
We responded:
"Thank you so much! We’re happy to see your review and thrilled you had a good experience with our Palmyra State Farm office. Thank you for trusting us with your insurance.

Kelly Parks - State Farm Insurance Agent"
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Shelley Pickens

October 21, 2026

5 out of 5 rating by Shelley Pickens
"Extremely knowledgeable and professional. Took time to explain the process and details of what my policy entails."
We responded:
"Wow, thank you. Your review means the world to us! We appreciate you recognizing our efforts. We love helping customers like you with any of your insurance needs here in Palmyra.

Kelly Parks - State Farm Insurance Agent"
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Angie loser

October 13, 2026

5 out of 5 rating by Angie loser
"Michelle did a fantastic job. Contacted her via email with changes to my auto policy and she contacted me quickly to let me know she took care of it and sent me the documents needed. Great customer service and quick response!"
We responded:
"Thank you so much! We’re happy to see your review and thrilled you had a good experience with our Palmyra State Farm office. Thank you for trusting us with your insurance.

Kelly Parks - State Farm Insurance Agent"
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Teresa Kochel

October 7, 2026

5 out of 5 rating by Teresa Kochel
"Blaine is always so nice, listens to my needs, and gives great advice!"
We responded:
"Thank you for leaving a Google Review. We appreciate your Auto & Homeowners business here at the Palmyra Office."
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Linda Geiger

October 6, 2026

5 out of 5 rating by Linda Geiger
"Jennifer and Blaine are both exceptional employees!!"
We responded:
"Thank you for the wonderful review! It means so much to our Palmyra team to know we’re helping neighbors feel protected and cared for.

Kelly Parks - State Farm Insurance Agent"
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Christina Mosser

September 25, 2026

5 out of 5 rating by Christina Mosser
"Blaine is always great! Good communication, speedy service, very knowledgeable."
We responded:
"We appreciate the kind words! Our Palmyra team is always happy to help. Thanks for choosing our State Farm office!

Kelly Parks - State Farm Insurance Agent"
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Lori Pensel

September 23, 2026

5 out of 5 rating by Lori Pensel
"Blaine is a great agent! Very helpful and knowledgeable."
We responded:
"Five stars — thank you so much! We’re so glad you chose our State Farm office for your insurance needs.

Kelly Parks - State Farm Insurance Agent"
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Melissa Simmons

September 23, 2026

5 out of 5 rating by Melissa Simmons
"Blaine was very responsive and incredibly helpful when my policy needed updated."
We responded:
"Thank you for the Google Review. We appreciate your business in the Palmyra Office. Have a great day!"
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Heather Schrum

September 23, 2026

5 out of 5 rating by Heather Schrum
"Blaine has great customer service, he made me feel welcome and gave me any help that I needed. Glad to have State Farm Insurance"
We responded:
"Wow, thank you. Your review means the world to us! We appreciate you recognizing our efforts. We love helping customers like you with any of your insurance needs here in Palmyra.

Kelly Parks - State Farm Insurance Agent"
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Edward Clark

September 22, 2026

5 out of 5 rating by Edward Clark
"My agent is Kelly Parks. I called and spoke with CJ. It took less the 3 minutes to get my coverage switched over. He was very friendly, courteous and professional. I couldn't have asked for more!"
We responded:
"Wow, thank you. Your review means the world to us! We appreciate you recognizing our efforts. We love helping customers like you with any of your insurance needs here in Palmyra.

Kelly Parks - State Farm Insurance Agent"
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lester

September 3, 2026

5 out of 5 rating by lester
"Had a recent accident and they did a seamless job with repairs and rental vehicle."
We responded:
"Thanks for the 5-star shout-out! We’re glad you found value in working with us for your insurance. We look forward to continuing to serve you here in Palmyra.

Kelly Parks - State Farm Insurance Agent"
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Dawn Hauck

August 31, 2026

5 out of 5 rating by Dawn Hauck
"Blaine is professional and caring. Always a pleasure to speak with him. If he doesn't have an answer to a question he gets us one. Very efficient!"
We responded:
"Thank you for the wonderful review! It means so much to our Palmyra team to know we’re helping neighbors feel protected and cared for.

Kelly Parks - State Farm Insurance Agent"
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Cindy Martin

August 28, 2026

5 out of 5 rating by Cindy Martin
"Blaine is a very nice and pleasant person to talk to. He also helps and explains everything."
We responded:
"Thank you for your review & I appreciate your business."
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John Hilla

August 28, 2026

5 out of 5 rating by John Hilla
"Excellent"
We responded:
"We appreciate you taking the time to share such a thoughtful review. We are proud to have you as part of our State Farm community!

Kelly Parks - State Farm Insurance Agent"
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Katie Cooke

August 28, 2026

5 out of 5 rating by Katie Cooke
"Always willing to talk and review. Been with them since I was a teenager and love them still!"
We responded:
"Thank you for being a valued part of the Palmyra State Farm community. We love serving customers like you!

Kelly Parks - State Farm Insurance Agent"
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Janice Crum-Ewing

August 28, 2026

5 out of 5 rating by Janice Crum-Ewing
"Always helpful!! Never disappointed...."
We responded:
"Thank you for taking time to leave a review ... "
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Jeff Winheld

August 27, 2026

5 out of 5 rating by Jeff Winheld
"Michelle was knowledgeable and was very understanding to our insurance wants and needs. They do not try to oversell you on products. I would highly recommend Michelle and this office for all your insurance needs,"
We responded:
"Wow, thank you. Your review means the world to us! We appreciate you recognizing our efforts. We love helping customers like you with any of your insurance needs here in Palmyra.

Kelly Parks - State Farm Insurance Agent"
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Kate Severs

August 26, 2026

5 out of 5 rating by Kate Severs
"Blaine is always so kind and helpful!"
We responded:
"Thank you for taking time to leave a Google Review ... We appreciate your business at the Palmyra Office."
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Emily Holmes

August 26, 2026

5 out of 5 rating by Emily Holmes
"I always have an easy time getting in contact with Blaine Jones from State Farm on information for my car. Getting any documents needed is always quick and easy, and he has been flexible with me on timing of payment etc."
We responded:
"Thank you for the Google Review. We appreciate your business in the Palmyra Office. Have a great day!"
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Danny Smith

August 26, 2026

5 out of 5 rating by Danny Smith
"Very knowledgeable and took time to understand my goals and needs."
We responded:
"Thank you for taking the time to leave a review. We're thrilled to see this awesome rating for our Palmyra State Farm office! We appreciate your support.

Kelly Parks - State Farm Insurance Agent"
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Nick R.

August 25, 2026

5 out of 5 rating by Nick R.
"Excellent rates and coverage alongside friendly service."
We responded:
"We appreciate your trust in us! We’re here anytime you have questions, need help, or want to review your policy. Thank you for choosing our Palmyra State Farm office.

Kelly Parks - State Farm Insurance Agent"
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Clarissa Cecconi

August 24, 2026

5 out of 5 rating by Clarissa Cecconi
"Kelly and her team are professional, helpful, and have helped me plan for my future and my family’s future. I highly recommend!"
We responded:
"Thank you for taking time to leave us a review. We appreciate your business. "
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Lori Yaw

August 22, 2026

5 out of 5 rating by Lori Yaw
"Always helpful! Very customer service oriented, they answer questions quickly and are always very friendly."
We responded:
"Thanks for the 5 stars and being part of our Palmyra community! We always love hearing from you, please let us know whenever we can help.

Kelly Parks - State Farm Insurance Agent"
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Donna Layser

August 21, 2026

5 out of 5 rating by Donna Layser
"Excellent customer service, took care of issue on first inquiry"
We responded:
"Thank you for leaving a Google Review... We appreciate your Auto & Renters insurance you have with the Palmyra Office. Have a nice day!"